Data Scientist - Dialogue Management- Remote
United States
LivePerson
ago
remote
fulltime
Linguistics
MLOps
NLP
Overview:
You will work with one of the world's largest conversational datasets to push the boundaries of computational linguistics and lead new products. In addition to a world-class data set, you'll also have an at-scale population of expert data annotators (contact center agents) to help improve investigation and learning. You will report to the Manager, Data Science.
You will:
- Apply machine learning approaches to conversational decision-making and dialogue management in both a commercial and research setting
- Use your experience of methods and tools to find the most efficient, stable, explainable, and elegant approaches
- Develop modern, flexible machine learning training pipelines
- Analyze large-scale conversational datasets
- Bring research-driven models to life within production systems
- Create durable, flexible scientific deployment and experimentation capabilities
- Work on challenging unsupervised and semi-supervised problems related to dialog management, and create pipelines to accelerate and scale this effort
- Use and present research findings in ways that inform and sometimes guide business and product strategy
- Lead publication efforts in top dialogue conferences such as ACL, SIGdial, Neurips, Interspeech
You have:
- Masters/PhD in Computer Science, Artificial Intelligence, Machine Learning, Computational Linguistics, or a related field
- Publication history in AI/ML/NLP conference with a focus on dialogue management research or 3+ years of experience in the commercial space working on production dialogue management systems.
- 3+ years experience with Deep Learning for dialogue management
- 3+ years of experience with Machine Learning fundamentals
- Programming experience in Python