Machine Learning Engineer
Who we are:
PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.
Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.
Your responsibility will involve:
- Building and improving text-to-speech solutions within real-time production systems
- Leading productization of machine learning models and pipelines in a multi-tenant environment
- Mentoring junior members of the team
- Cooperate with the infrastructure team to deploy production-ready machine learning services
- Optimize our machine learning service runtime, as well as performance
Requirements
What you'll come with:
- BS degree in Computer Science or a related technical field involving coding, or equivalent industry experience
- Have some commercial experience with ML-oriented software development
- Experience with text-to-speech models such as FastSpeech, VITS, Tacotron
- Experience with professional software engineering best practices, such as coding standards, code reviews, source control, build processes, and testing
- Experience with one or more cloud services: AWS, GCP, Azure.
- Experience with one or more programming languages such as Python or Golang
- Working proficiency in verbal and written English
We'd love it if you have:
- Experience with Docker/Kubernetes
- Experience with speech-to-text models such as DeepSpeech, Conformer, Wav2Vec
- Experience with Tensorflow, PyTorch, or JAX
Benefits
๐ฐ Participation in the company’s employee share options plan
๐ 25 days holiday, plus bank holidays
๐ก Flexible working from home policy plus a one-off WFH allowance when you join
๐ Work from outside of the UK for up to 6 months each year
๐งก Enhanced parental leave
๐ Yearly learning budget
๐ฒ Bike2Work scheme
๐ฅ Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs