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NLU Application Developer - Java/JavaScript Engineer

Wrocław, Lower Silesian Voivodeship, Poland
Omilia
ago
remote fulltime Dev

We are seeking a Natural Language Understanding application developer with Java and/or JavaScript knowledge to join our Solution Delivery team. You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat driven solutions to enterprises across the world.

As part of that team, you will be trained on Omilia’s NLU platform and gain an under the hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.

Key Elements

The successful candidate will contribute to the design and development of production-grade conversational AI systems, using Omilia’s technology suite. Tasks and responsibilities include:

  • Working with customer to analyse and understand business requirements.
  • Designing the application in line with established usability principles and business requirements.
  • Implementing and testing the semantic models and the conversation flow, using both machine learning and rule-based techniques.
  • Using Java and/or JavaScript to code application logic.
  • Understanding requirements for integrating with external systems (e.g. REST Web Services) and configuring the application accordingly.
  • Analysing real-life human-system dialogs, assessing the overall system performance and identifying improvement opportunities.

Knowledge, skills & experience

  • Academic Degree in Computer Science, Computational Linguistics, Natural Language Processing, related field or equivalent experience.
  • Junior Level Programming Knowledge, preferably Java and/or JavaScript
  • Excellent command of spoken and written English
  • Excellent communication skills; customer facing
  • Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail.
  • Well organized for both team and/ or solo assignments
  • Accountable within demanding deadlines.

Nice to have:

  • Experience with conversational automated dialog systems either voice or chat based. Experience in any other production-level NLU/NLP solutions will also be considered a plus.
  • Experience consuming external systems such as web services.
  • Experience with IVRs and contact center platforms such as Nice CXone and Genesys Cloud.
  • Knowledge of bash scripting.
  • Experience with GitLab and CI/CD processes.
  • Knowledge of Spanish and/or French.
  • Fixed compensation;
  • Long-term employment with 24 working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

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