Principal Data Scientist - Remote
United States
LivePerson
ago
remote
fulltime
ASR
MLOps
NLP
LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.
We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.
You will thrive here if:
- You can operate in a fast paced, dynamic environment
- You can build partnerships that move our business forward
- You build code that is simple, understandable, and clean
- You see feedback or failure as motivation to learn and to grow
- You believe data-driven decision making is the norm
- You relate to our core principles and want to work with Conversational AI experts
In this role you will:
- Create, develop, and apply machine learning approaches to conversational decision making and dialogue management in both a commercial and research setting
- Use your expert knowledge of state-of-the-art methods and tools to consistently find the most effective, efficient, stable, explainable, and elegant approaches
- Design and build modern, flexible machine learning training pipelines
- Analyze large scale conversational datasets
- Bringing research-driven models to life within production systems
- Creating durable, flexible scientific deployment and experimentation capabilities
- Work on challenging unsupervised and semi-supervised problems related to dialog management, and create pipelines to accelerate and scale this effort
- Use and present research findings in ways that inform and sometimes guide business and product strategy
- Lead publication efforts in top dialogue conferences such as ACL, SIGdial, Neurips, Interspeech…etc
Your qualifications are:
- Masters/PhD in Computer Science, Artificial Intelligence, Machine Learning, Computational Linguistics, or a related field
- Publication history in AI/ML/NLP conference with a focus on dialogue management research OR extensive experience within the commercial space working on production dialogue management systems.
- Hands on experience with Deep Learning for dialogue management
- Analysis, problem-solving, communication, and critical-thinking skills
- Strong understanding of Machine Learning fundamentals
- Strong programming experience in Python
- Strong communication skills and a team player