Who we are
Pindrop, a leader in fraud detection and caller authentication, aims to provide security, identity, and intelligence for every voice interaction. Pindrop is propelling enterprises and consumers toward a voice-driven future by unlocking the value of every voice interaction. Interacting with a financial institution, a digital assistant, a video chat, or a smart device can provide access to our unique identity, and open new capabilities not possible without proper security or intelligence evoked solely from a voice.
Pindrop For Business: Pindrop helps contact centers get more from their voice interactions. Pindrop provides security, identity, and intelligence on calls and IVR interactions to help quickly authenticate customers, protect against fraud attacks, and the needed intelligence to serve customers more efficiently.
Pindrop For Devices: Pindrop can help enterprises and developers unlock more value in voice-driven applications. Pindrop's Voice API integrates into platforms, services, and apps for user management, active enrollment, and voice analysis.
Pindrop For Communication: Pindrop can help to create the right environment and conditions for better interactions. Using technology to enrich those interactions by protecting the space in which they occur from unauthorized entry or observation for better education and training. Enriching interactions by eliminating background noise or using speaker diarization helps companies stay focused, organized, and productive. Additionally, providing trust in those interactions so people know what they are seeing is real is even more essential in our increasingly digital world.
Headquartered in Atlanta, GA, Pindrop has raised over $223M in capital by premier VCs including Andreessen-Horowitz, IVP, and CapitalG.
What you'll do
- Conduct experimental studies on various audio processing tasks to assess accuracy and quality of pre-existing models
- Help the transition of research models into production on different platforms including embedded systems
- Conduct proof-of-concept experiments on lab and customer data
- Publish patents and peer-reviewed papers in top audio and speech conferences
- Help your teammates in reviewing their research projects
- Use state-of-the-art model compression tools to improve efficiency of various deep learning based models at Pindrop
Your skill-set:
- Masters/PhDs in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.)
- 1+ years of professional experience as a researcher in Deep Learning, preferably, in model compression, automatic speech recognition, natural language processing, or speaker recognition
- Strong Python skills
- Experience with ML frameworks: PyTorch, TensorFlow, Keras
- Proven track record of peer-reviewed publications at prestigious conferences and journals.
- Proven track record of successful and timely project delivery
- Strong collaboration & proven success in partnering with stakeholders
- Preferably, you have experience with ML/Speech challenges (Kaggle, NIST SRE, Chime, etc.)
- Preferably, you have experience with Go
- Preferably, you have deep knowledge of biometrics, authentication, fraud, or customer experience concepts
- Preferably, you have experience communicating with internal and external customers around proof-of-concepts, issues, etc.
Who you are:
- You are a creative problem solver who is excited about building amazing products that add real value to millions of people
- You are enthusiastic about audio processing as well as developing research ideas into products
- You can explain complex topics in simple terms, and you love building strong relationships with colleagues and stakeholders
- You are a self-starter and excel in a fast-paced dynamic environment that often includes ambiguity
What's in it for you
Pindrop is a medium sized company in uber growth mode. Joining our team now means that you will have substantial growth opportunities through being challenged but supported. You will work amongst some of the brightest researchers and engineers in the machine learning and artificial intelligence space while being able to utilize cutting edge technologies.
- Within 30 days you'll have been introduced to your team, colleagues and have 1:1's to assimilate into the company culture. You will have the opportunity to learn the product in and out through training and a variety of resources
- Within 60 days you'll understand expectations for the team, and be able to start a research project agreed upon with your direct manager.
- Within 90 days you'll have an intermediate level of familiarity with the products and corresponding research initiatives. You will develop a strong relationship with the team and you will be able to begin executing against the research roadmap.
What we offer
As a part of Pindrop, you'll have a direct impact on our growing list of products and thus the future of security in the voice-driven economy. We hire great people and take care of them. Here's a snapshot of the benefits we offer:
- Competitive salary
- Paid Parental Leave
- Company holidays
- Unlimited paid time off
- Remote-first culture - including monthly work from home stipends
- Annual professional development and learning budget
- Pick your own Apple MacBook Pro
- Retirement plan with 401k match
- Affordable health, vision and dental plans for you and your family
- Flex schedules
- Best in class tools and tech stack
- Fun activities to celebrate our accomplishments as a team
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you're not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
What we live by
Pindrop is driven by our DEPTH values. These are reflected in our goals and the base of our team's peer awards.
Act with Deliberate urgency.
Create Evangelical customers.
Passionate about the fight.
Playing for the Team.
Make Hard easy.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.