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Senior Presales Operations Consultant

Athens, Attica, Greece
Omilia
ago
remote fulltime Other

Who should join PreSales:

- Problem solvers;

- People who place great value on keeping promises they make;

- If you are:

  • Passionate about showing customers what can be done with AI;
  • Creative, collaborative, and comfortable working against multiple deadlines;
  • Attentive to AI trends and technologies, and use such tools in your life.

- If you like:

  • To communicate with, and learn from, people all over the world;
  • A dynamic job that gives you the opportunity to use all your skills;
  • To create accurate and concise written content.

- If you have:

  • A positive attitude, treating both success and failure with grace and patience;
  • People in your life that treat your advice with great value, and act on what you say;
  • Joy when helping people that come to you for advice about technology.

Key Responsibilities

  • Take ownership for the completion of assigned RFI/RFP requests, ensuring they are completed within the agreed deadline and to an acceptable quality;
  • Keep colleagues updated on assigned activities;
  • Work with the Sales teams & Solution Consultants on proposals, SOWs and pitches for business;
  • Develop and deliver outstanding client specific material (presentations, etc.), as assigned, to support each stage of the conversation throughout the sales cycle;
  • Support Sales teams during the entire Opportunity Lifecycle;
  • Maintain Presales & Sales documentation;
  • Use provided tools for document storage, retrieval, and revision;
  • Train designated users on proper use of document storage, retrieval, and revision system;
  • Provide Product Knowledge Support to the Sales Team by maintaining and sharing respective material;
  • Coordinate handover calls between Sales and assigned Delivery team for signed opportunities;
  • Determine, resolve, and communicate presales issues to Presales management;
  • Develop job-related expertise and communication skills;
  • Engage in product training to maintain high product knowledge.

Requirements

  • Bachelor’s degree in a relevant field. Candidates with technical degrees (Computer Science, Mathematics), or degrees in a field with emphasis on communication (Business, Legal, Marketing) are especially sought;
  • Master’s degree in any relevant field will be considered a plus;
  • 2+ years of experience in Presales including responding to RFIs/RFPs/RFQs;
  • Strategic thinking skills to craft successful sales pitches for their sales team;
  • Strong problem-solving skills including an ability to think ‘on their feet’ when faced with challenging questions in the sales environment;
  • Strong commercial skills including an understanding of the Sales process;
  • Previous experience on business-to-business software sales teams is a major plus;
  • Strong communication & presentation skills, written & verbal;
  • Solid understanding of technical concepts associated with SaaS, and with AI or IVR/IVA concepts (ASR, NLU, TTS, LLMs, etc…) and ability to communicate them to non-technical audience;
  • Previous experience with the Omilia technology stack is a major plus;
  • Subject matter expertise in the services, strategy or consulting sector and/or complex sales processes will be considered a major plus;
  • Results focused, flexible, proactive and detail oriented;
  • Fluency in English verbal and writing;
  • Fluency in German and/or French verbal and writing will be considered a plus.

Benefits

  • Fixed compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

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