Technical Product Manager, TikTok Shopping Partnership Governance

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for an experienced technical product manager to lead the roadmap of identification and mitigation of various partnership risks for TikTok Shopping solutions in North America regions.

What You'll Do

• Own product vision and roadmap by leading initiatives within multiple domains including seller risk control, policy education, moderation flow, content safety, logistics risk control, rating system of shops and creators, etc
• Define standards of machine learning models' deployment and be responsible for applications of model detection results
• Able to define and design systematic product solutions to solve ambiguous problems in a fast-paced and multi team-based environment
• Drive cross-regional collaboration and cross-functional collaboration by working closely with legal, operation, designer, data analysts, algorithm engineers and parallel product teams
• Manage prioritization and balance trade-offs among seller experience, user experience, performance, and creator experience within the ecosystem

Qualifications

• Bachelor degree or above in STEM majors preferred. Background in Computer Science, Statistics or Engineering is a plus
• 3+ years experience in product management, trust and safety, content risk or related field
• Broad technical breadth and depth including familiarity with Machine Learning, statistical modeling, algorithms, OCR and ASR, etc
• Proven track record of delivering results in a fast-paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions